FAOV account reconciliation
We review and reconcile your FAOV account statement with BANAVIH when the contributions don't add up, before it turns into debt. From $65.
Requesting a quote doesn't commit you to anything
- You tell us about your case. It's free.
- We send you the price in writing, within 1 to 3 hours.
- You decide. If it works for you, we start. If not, you delete it with one click and pay nothing.
No one will pressure you. Your information is used only for your case.
Is it for you?
If any of these sounds like you, this procedure is for you.
- Employers whose FAOV account statement doesn't match their actual payroll, or who have been hit with a debt or discrepancy at BANAVIH they don't understand, and need to reconcile it before paying or settling
What's included and what isn't
Everything clear from the start. No fine print.
Includes
- Month-by-month review of your FAOV account.
- Cross-check of BANAVIH's records against your actual payroll.
- Identification of where the differences come from.
- A clear reconciliation of your real situation with BANAVIH.
Does not include
- Paying or settling the real debt that results (separate service: FAOV debt settlement).
- Correcting late employee additions if needed (can be added separately).
- The current contributions, which the company pays.
- Reconciliation with IVSS or INCES (national training institute; collects the employer training levy), which are separate procedures. We can handle it separately:IVSS →INCES →
What you need
Check off what you already have. You don't need everything to request your quote.
You have 0 of 5.
- Company registered as an employer with BANAVIH
- FAOV account statement or debt notice
- The company's actual payroll, month by month
- Login credentials for FAOV en Línea, or coordination to access it
- Your contact details for coordination
How the process works
You do very little. We take care of the rest.
- Step 1
Share your statement
We gather your FAOV account statement and your actual payroll.
You do this - Step 2
We review month by month
We compare each month in FAOV en Línea against what you actually paid.
We do this - Step 3
We explain every difference
We pinpoint where each discrepancy comes from.
We do this - Result
Done
We give you a clear reconciliation of your real situation.
You receive it
On the number of months to review and the timelines of BANAVIH (national housing bank); we give you an estimate once we review it.
What it costs and how to pay
There are two separate payments, and we want you to see them clearly.
Our fee: we do all the work for you.
The agency's fees, if any. It goes straight to the agency, and we give you the exact amount, with its receipt, before you pay anything.
How you pay: You pay once, when we start. In dollars, in bolívares at the official BCV exchange rate, or with Cashea.
How is your investment calculated?
Your investment covers our reconciliation work. Our professional fees, from $65, for reviewing and reconciling your account. They go up with the number of months
Whatever you truly owe is paid separately to BANAVIH, once the numbers are clear Your accountant gives you the exact figure before you pay anything, no strings attached.
FAQ
What happens if I pay the FAOV debt without reconciling it?
You pay for employees who are no longer with you, or on the wrong salaries. Misreported months and employees never added inflate the account; reconcile first.
Why is there a debt showing that I don't understand?
It usually comes from misreported months, wrong full salaries or employees who were never added.
How much does it cost?
The professional fee, from $65, covers reconciling a normal number of months; it's adjusted to how many need reviewing.
Does it include paying what I owe?
No. Here we reconcile; the real debt is settled separately.
What do I need to give you?
Access to the BANAVIH system and your payroll history; we cross-check month by month.
About this procedure
Just as with IVSS (Venezuelan Social Security Institute), your FAOV account with BANAVIH easily falls out of balance when it isn't managed carefully. Months over- or under-reported, full salaries (salario integral) miscalculated, employees who were never added or who left and still count: FAOV en Línea (BANAVIH's online system) carries those discrepancies forward, and over time they turn into a debt that surfaces right when you request a compliance certificate and it's denied, or when an employee wants their home loan and their contributions have gaps.
The mistake, as always, is trying to pay or dispute that debt without understanding it. Many employers end up overpaying for differences that weren't real, or letting a discrepancy grow that could have been fixed in time. Before settling anything, you have to do the detailed work: review month by month, cross-check what BANAVIH says against your actual payroll, and separate what's truly owed from what's simply a registration error.
That's what we do: we reconcile your FAOV account statement. We review the periods, cross-check BANAVIH's records against your actual payroll, identify where the differences come from and give you a clear reconciliation of your true situation, so you know what you really owe before paying or settling anything. Pricing starts at $65 and is adjusted to the number of months to review. An advisor reviews the case and confirms with you before we start, no strings attached.
Legal framework and important notes
Ley del Régimen Prestacional de Vivienda y Hábitat (Housing and Habitat Benefits Law, FAOV)
- Reconciliation reviews and balances the FAOV account statement against actual payroll to separate the real debt from registration errors
- It's the recommended step before settling or paying
- Differences usually come from misreported months, wrong full salaries or pending employee additions
We guarantee our service, not what the agency decides. If something depends on them, we tell you clearly and in time.
Is your case different?Ask us, message us on WhatsApp or book a free consultation. A real person answers you.
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