Account statement reconciliation
We review and reconcile your IVSS account statement when the numbers don't add up, before they turn into debt. From $65.
Requesting a quote doesn't commit you to anything
- You tell us about your case. It's free.
- We send you the price in writing, within 1 to 3 hours.
- You decide. If it works for you, we start. If not, you delete it with one click and pay nothing.
No one will pressure you. Your information is used only for your case.
Is it for you?
If any of these sounds like you, this procedure is for you.
- Employers whose IVSS account statement doesn't match reality, or who've been hit with a debt or discrepancy they don't understand, and need to reconcile the numbers before paying or settling
What's included and what isn't
Everything clear from the start. No fine print.
Includes
- Period-by-period review of your IVSS account.
- Cross-check of the Social Security records against your real payroll.
- Identification of where the discrepancies come from.
- Clear reconciliation of your real situation with IVSS.
Does not include
- Paying or settling the actual debt that results (separate service: IVSS debt settlement).
- Correcting overdue hires and terminations if needed (can be added separately).
- Current contributions, which the company pays.
- Reconciliation with BANAVIH (national housing bank) or INCES (national training institute; collects the employer training levy), which are separate procedures. We can handle it separately:INCES →BANAVIH →
What you need
Check off what you already have. You don't need everything to request your quote.
You have 0 of 5.
- Company registered as an employer (employer number)
- IVSS account statement or debt notice
- The company's real payroll by period
- Login credentials or coordination for the IVSS system
- Your contact details so we can coordinate
How the process works
You do very little. We take care of the rest.
- Step 1
You give us your statement
We gather your IVSS account statement and your real payroll.
You do this - Step 2
We review period by period
We compare each period against what you actually paid.
We do this - Step 3
We explain each discrepancy
We trace where each mismatch comes from.
We do this - Result
Done
We hand you a clear reconciliation of your real situation.
You receive it
It depends on the number of periods to review and the timelines of IVSS (Venezuelan Social Security Institute); we give you an estimate once we review it.
What it costs and how to pay
There are two separate payments, and we want you to see them clearly.
Our fee: we do all the work for you.
The agency's fees, if any. It goes straight to the agency, and we give you the exact amount, with its receipt, before you pay anything.
How you pay: You pay once, when we start. In dollars, in bolívares at the official BCV exchange rate, or with Cashea.
How is your investment calculated?
Your investment covers our reconciliation work. What you pay us is our professional fee, from $65, to review and reconcile your account. It goes up based on the number of periods
Whatever turns out to be truly owed is paid separately to IVSS, once the numbers are clear Your accountant gives you the exact figure before you pay anything, no strings attached.
FAQ
What happens if I pay the IVSS debt without reconciling it?
You pay discrepancies that aren't real: unreported terminations, old salaries or pending self-assessments inflate the account statement. Reconcile first, pay second.
Why is a debt showing up that I don't understand?
It usually comes from unreported terminations, outdated salaries or pending self-assessments.
How much does it cost?
The professional fee, from $65, covers reconciling a normal number of periods; it's adjusted based on how many need to be reviewed.
Does it include paying what I owe?
No: here we reconcile; the actual debt is settled separately.
What do I need to give you?
Access to Tiuna (IVSS online system) and your payroll history; with that we cross-check period by period.
About this procedure
It's one of the most frequent and unpleasant surprises for an employer: you log into your IVSS account, or apply for a compliance certificate, and discover that Social Security says you owe something you don't understand, or that your registered payroll doesn't match the real one. Employees who already left and are still being counted, outdated salaries, months of self-assessment left hanging, contributions applied incorrectly. The system carries those discrepancies forward and, over time, they harden into a debt that seems to come out of nowhere.
The mistake is trying to pay or dispute that debt without understanding it first. Many employers end up overpaying for discrepancies that weren't real, or letting a mismatch grow that could have been corrected. Before settling anything, you have to do the detailed work: review period by period, cross-check what IVSS says against the company's real payroll, and separate what's actually owed from what is simply a recording error that needs to be corrected.
That's exactly what we do: we reconcile your IVSS account statement. We review the periods, cross-check the Social Security records against your real payroll, identify where the discrepancies come from and leave you with a clear reconciliation of your true situation, so you know what you really owe before you pay or settle anything. The price starts at $65 and is adjusted based on the number of periods to review. An advisor reviews the case and confirms before we start, no strings attached.
Legal framework and important notes
Ley del Seguro Social (Social Security Law) · Ley Orgánica del Sistema de Seguridad Social (Organic Law on the Social Security System)
- Reconciliation reviews and balances the IVSS account statement against the company's real payroll to separate the real debt from recording errors
- It's the recommended step before settling or paying
- Discrepancies usually come from unreported terminations, outdated salaries or pending self-assessments
We guarantee our service, not what the agency decides. If something depends on them, we tell you clearly and in time.
Is your case different?Ask us, message us on WhatsApp or book a free consultation. A real person answers you.
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