Medical leave and contingencies
We process your employees' medical leave, accidents, maternity and other contingencies with IVSS so Social Security pays out. From $65.
Requesting a quote doesn't commit you to anything
- You tell us about your case. It's free.
- We send you the price in writing, within 1 to 3 hours.
- You decide. If it works for you, we start. If not, you delete it with one click and pay nothing.
No one will pressure you. Your information is used only for your case.
Is it for you?
If any of these sounds like you, this procedure is for you.
- Employers with employees on medical leave, recovering from a work accident, on maternity leave or facing another contingency, who need to process the case with IVSS so Social Security pays what's due and the company is covered
What's included and what isn't
Everything clear from the start. No fine print.
Includes
- Processing of the medical leave or contingency with IVSS.
- Submission of the required medical and employment supporting documents.
- Follow-up on recognition by IVSS.
- Support until Social Security responds.
Does not include
- The benefit payment itself, which IVSS makes to the employee.
- The employee's medical care (that's the health system's role).
- Procedures with INPSASEL (occupational safety and health institute) for serious work accidents (a separate agency).
- Monthly payroll maintenance (separate service).
What you need
Check off what you already have. You don't need everything to request your quote.
You have 0 of 5.
- Company registered as an employer and employee enrolled
- Medical leave certificate or medical documentation issued
- Details of the employee and the type of contingency
- Login credentials or coordination for the IVSS system
- Your contact details so we can coordinate
How the process works
You do very little. We take care of the rest.
- Step 1
You give us the case
We review the case and the type of contingency.
You do this - Step 2
We submit the documents
We gather and upload the supporting documents IVSS requires.
We do this - Step 3
We file
We process the medical leave or contingency.
We do this - Result
Done
We follow up until IVSS recognizes and pays.
You receive it
It depends on the type of contingency and the timelines of IVSS (Venezuelan Social Security Institute); we give you an estimate once we review it.
What it costs and how to pay
There are two separate payments, and we want you to see them clearly.
Our fee: we do all the work for you.
The agency's fees, if any. It goes straight to the agency, and we give you the exact amount, with its receipt, before you pay anything.
How you pay: You pay once, when we start. In dollars, in bolívares at the official BCV exchange rate, or with Cashea.
How is your investment calculated?
Your investment covers our handling of the contingency. What you pay us is our professional fee, from $65, to process the medical leave or contingency. It varies by type of case
The benefit or cash payment is paid by IVSS to the employee, not by the company Your accountant gives you the exact figure before you pay anything, no strings attached.
FAQ
What happens if the medical leave is entered incorrectly or late?
It gets stuck or rejected, the employee doesn't receive their benefit, and the company may end up bearing the cost of leave that IVSS should have paid.
Who pays for medical leave?
IVSS pays the cash benefit to the employee; we handle the procedure.
How much does it cost?
The professional fee, from $65, covers handling one case; it's adjusted based on the type of contingency.
Does it cover accidents and maternity?
Yes, medical leave, work accidents and maternity, among other contingencies.
What do I need to give you?
The IVSS medical certificate and the employee's details; we tell you the deadlines.
About this procedure
When an employee gets sick, has a work accident, or goes on maternity leave, one of the core purposes of Social Security comes into play: covering that contingency with the cash benefits the employee is entitled to. But that payment doesn't just show up on its own. The medical leave has to be filed with IVSS, validated, backed with the right supporting documents and taken through the procedure so the institute recognizes and pays the benefit the employee is owed.
In practice, this is one of the procedures where people get lost the most. Medical leave that's entered incorrectly, late or without the supporting documents IVSS requires gets stuck or rejected, and then the employee doesn't receive what they're owed and the company is caught in the middle, often having to cover out of its own pocket what Social Security should have covered. Well-managed medical leave, on the other hand, is money that reaches the employee from IVSS, not from the company's cash.
We handle those contingencies from start to finish: we process sick leave, work accidents, maternity and other cases with IVSS, submit the right supporting documents and follow up so Social Security recognizes and pays what's due. We take care of the employee and take the weight off your company. The price starts at $65 and is adjusted based on the type of contingency. An advisor reviews the case and confirms before we start, no strings attached.
Legal framework and important notes
Ley del Seguro Social (Social Security Law) · Ley Orgánica del Sistema de Seguridad Social (Organic Law on the Social Security System)
- IVSS pays cash benefits for contingencies (illness, work accident, maternity) to the enrolled employee, as long as the medical leave is processed and supported correctly and on time
- Poorly managed medical leave gets rejected, and the company may end up covering it
- Serious work accidents also involve INPSASEL (a separate agency)
We guarantee our service, not what the agency decides. If something depends on them, we tell you clearly and in time.
Is your case different?Ask us, message us on WhatsApp or book a free consultation. A real person answers you.