Technology and invoicing (Squuad)
Invoicing, back-office systems, online stores and data protection: the technology side of keeping your company compliant.
58 questions answered by licensed lawyers and accountants.
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What's this TeleLawyer and TeleAccountant thing? Is it a phone call, a video? I don't understand modern stuff.
It's whatever you want it to be, that simple. If you'd rather have a regular phone call, we call you. If WhatsApp is easier for you, we message you there. If you want to see the lawyer's face, we do a video call. And if you'd rather sit across from them, you book an appointment and come to the office. TeleLawyer and TeleAccountant aren't a robot or a phone menu: they're a real lawyer and a real accountant helping you through whatever channel you choose. Talk to us and pick the way you like best.
I barely know how to use a phone or a computer. Do I have to fill out forms online and upload papers? I get lost.
Relax, you don't have to learn anything. Write to us on WhatsApp, even with a voice note, and one of our advisors will guide you and do whatever needs doing with you. If something needs filling out, we fill it out with you over WhatsApp. If a document needs uploading, bring it to the office or send it to us on WhatsApp and we'll upload it. Nobody gets left out here for not being good with technology. Write to us and we'll walk you through it step by step.
Will you keep my company's papers and documents for me? I'm a disaster at keeping things, I always lose everything.
We keep them for you, and they stay under your control too. Everything we process for you is digitized in your account, organized and available whenever you need it: you open it, download it or send it from wherever you are. No more digging through drawers or rushing to ask someone for a copy. And since it's tied to your case number, if you come back two years from now, your whole history is still there. Request your free appointment and we'll talk it over, no rush.
Why are you called Abogado Comercial? Do you only handle commerce and business matters? I'm just a regular individual with no business. Can I come too, or is it only for business owners?
We go by that name because of our roots and our strength, which is the business world, but we serve everyone. You don't need to have a company or a business. If you're an individual with a document to sort out, an inheritance, a transfer of ownership, a power of attorney or any personal procedure, we'll help you just the same. We cover every area of law through our team and our network of professionals. Tell us what you need and we'll point you the right way. Send us a message and we'll tell you where to start.
Do you have a phone app, or is everything through the website? I do everything on my cell phone, I don't have a computer.
You can do it all from your phone, no computer needed. That's how people live today and that's how we work: you book your appointment, message us, receive and sign whatever's needed, and check your documents from your phone. And if you also run your business on Squuad, you invoice and see your accounts from there too. All you need is your phone in your hand. Write to us and we'll show you how easy it is.
Do you only work in Maracay and Aragua, or do you go everywhere? I live in a tiny town far away, in the interior, way out in the countryside.
We reach you wherever you are. Our platform is digital, so the service is the same whether you're in Maracay, in the most remote town in the interior or outside the country. Procedures that can be done online, we handle directly with you. When something requires being there in person, we have representatives in different parts of the country who show up on your behalf. Distance is no longer an excuse for leaving things unresolved. Book an appointment, it costs nothing, and we'll walk you through your case.
Will you keep all my papers digitized so I don't have to haul folders around or lose documents? I keep everything in a bag, all crumpled, and I can never find anything.
That's standard here, not an extra. All your documents are digitized in your account, organized by procedure, and you log in and they're right there to download, send or print whenever you need them. No more bag of crumpled papers and not finding anything on the very day you need it. And here's the important part: they're yours and under your control, not locked away in one of our drawers. Just say when, and we'll book a time and start digitizing your papers.
I have my little business and I write everything down in a notebook (sales, what I owe, what I'm owed). I've never had an accountant, and I want to get serious. Will you keep my books, or do I have to learn weird computer programs?
You don't have to learn weird programs, relax. Squuad is made precisely for people who've always kept their accounts in a notebook: you record your sales, what you owe and what you're owed, from your phone and in plain words. It's so simple you shouldn't hit any snags, and if you do, we'll teach you as many times as it takes. And on top of that, our accountant keeps your books and handles your tax returns. You go from notebook to organized without the pain. Book an appointment, it's free, and let's talk.
We handle it with this procedure: Monthly accounting
Can you help me over WhatsApp, or do I have to go all the way to the office?
We help you wherever it's most convenient for you. You can write to us on WhatsApp and handle almost everything from there: we explain, give you a quote, tell you what's needed and keep you posted on your procedure. You don't have to travel unless you want to. And if you'd rather come to the office and meet us in person, the door is open. Write to us and we'll start wherever you say.
I'm setting up my online store. Can you draft the terms and conditions, the return policy and all the legal stuff for the site?
Of course, and it matters more than it seems. An online store needs well-drafted terms and conditions, a return policy, a privacy policy and shipping terms. That's what protects you when a customer makes a claim, and what saves you from a formal consumer complaint. Copying another store's won't do: they're drafted according to what you sell and how you deliver it. Our lawyer tailors them for you. Talk to us and we'll get them ready.
To sell in big stores, they're asking me for barcodes and compliant labeling. Can you help me with that, or is it all a technical thing?
We handle it between the firm's two arms. We take care of the legal side: the registrations your product needs to be sold in retail chains and what the labeling requires. And Squuad brings the technical side: generating and managing your barcodes, tied to your inventory, so your product gets into a chain's system without a hitch. That's exactly the step where a lot of good products get left out. Book your free consultation and let's look at it together.
My website and my company email were registered by the tech guy who set them up. How do I make sure they're mine and not his?
We'll make sure of it, and you're right to ask. A great many business owners find out too late that their domain and company email are in the name of the tech or agency that set them up. When they have a falling-out, they're left without their own digital identity. We check whose name they're in, transfer them properly to your company and leave you with documented ownership. It's also wise to protect that name as a trademark. Book an appointment, it's free, and we'll talk it over.
My point of sale and my sales don't match what I declare. Can you straighten that out for me?
It can be straightened out, and it's one of the most dangerous mismatches there is. When your point of sale goes one way and your tax return another, sooner or later someone notices. With Squuad, your sales, your invoicing and the information that feeds your tax returns are integrated in a single system, so what you sell is what shows up. And our accountant reviews and files on that basis. No more balancing by hand, and no more scares. Send us a message and we'll get it aligned.
I sell in a mix of dollars and bolívares. How do I invoice that correctly?
It can be invoiced correctly, and it's more common than you think. Squuad handles both currencies: you record the transaction as it really happened and the system issues the invoice the way it should be, with its conversion and backup. And our accountant makes sure that's reflected correctly in your tax returns. Getting paid in two currencies is never the issue: the issue is doing it without records and then not being able to explain it. Book an appointment, it costs nothing, and we'll go through your case.
Do I need a fiscal printer (SENIAT-approved), or will the digital system do?
It depends on how you sell, and that's why we have to look at your case before you buy anything. If you serve the public directly in a store, one requirement applies; if you sell online or through social media, a different one does; and some businesses need both working side by side. We tell you exactly which one applies to you, without you spending on equipment you didn't need, and we set it up. Book your free consultation and we'll review it together.
I have several stores and want to see them all from a single dashboard. Does Squuad do that?
Squuad does it. You see all your stores from one dashboard, with the group's consolidated view and the detail for each one: what each store sold, what inventory it has, what it's missing. You stop asking for reports by phone and finding out about hiccups a week later. And for your tax returns, having everything centralized saves you the headache of consolidating by hand. Book your free consultation and we'll study your case.
Does Squuad work for me if I'm really small, a corner store, a kiosk?
It works for you just as it does for the biggest, and that's part of our philosophy. Here, the person who sells empanadas can have the best technology in the world. Squuad runs from your phone, with nothing strange to install and no need to be an expert: you record what you sell, know what you have left and issue your invoice. You start with the basics and use more as you grow. No business is too small. Book your advisory session and we'll show it to you.
I want my salespeople to invoice from their cell phones without me losing money. Is that possible?
It is, and that's exactly what users and permissions are for. Each salesperson logs in with their own access and invoices from their cell phone. But you decide what they can and can't do: whether they can give discounts, whether they can void a sale, how far they can go. And everything is recorded under their name, so you know who sold what and when. No more "I don't know what happened to that sale." Message us on WhatsApp and we'll set it up for you.
I want to get paid by bank transfer, Pago Móvil and Zelle, and have everything recorded. Does Squuad pull all that together?
Squuad pulls them all together. You record what comes in by bank transfer, Pago Móvil (Venezuelan instant mobile payment), cash or international methods, and the system reconciles it in one place. At the end of the day you know how much really came in and through which channel, without adding up screenshots or checking three accounts. And that same information feeds your accounting, which we keep for you. Book an appointment, there's no charge, and we'll look at your case together.
I want an online catalog or store linked to my inventory so I can sell and invoice. Does Squuad do that?
Squuad does it, fully integrated, which is the key. Your online catalog is connected to your real inventory, so when something sells, it's deducted automatically and you don't sell a customer something you no longer have. And the invoice comes out of that same sale. It's very different from having a web store on one side and the inventory in your head on the other, which is where complaints come from. Start with your free consultation and we'll tell you the next steps.
I take cash, bank transfers, Pago Móvil (Venezuelan instant mobile payment) and even Zelle, and I don't know how much I really sold at the end of the day. How do I keep real control of everything coming in?
Squuad tracks it for you, and it's one of the things our clients appreciate most. Everything that comes in, whatever the channel, is recorded and reconciled in one place. At the end of the day you know exactly how much you really sold, not what you think you sold. That number is what tells you whether you're making money or just moving it around. And as a bonus, your tax returns come out without chasing anything down. Book your free consultation and we'll advise you on it.
I started charging in dollars because that's how my clients pay me, but I don't know how to square that with what I have to declare. Can you help me handle it properly?
We'll help you handle it properly, and relax, it can be done in full compliance. There's nothing wrong with charging in foreign currency; what you have to watch is that it's properly recorded and reflected in what you declare. With Squuad you keep that record in order from the moment you get paid, and our accountant advises you and leaves your tax returns squared with your real operations. That way you grow without being exposed. Book your free consultation and we'll look into your case.
I'm new, just setting up my business, and I want to start off right from the beginning, compliant and organized. Where do I start with you?
You start with the best move: doing it right from day one, which saves you years of fixes. We set it up with both of the firm's arms. On the legal side, we form your company, get your RIF (Venezuelan tax ID) and handle the permits your line of business requires. And on the operational side, we get Squuad up and running so you can invoice, track your inventory and keep your accounts from your phone starting with your first sale. You start out formal and you start out organized. Book your advisory session and we'll put together your full plan.
We handle it with this procedure: New company setup package
I want to know which products sell the most and which don't move, so I can buy smarter. Does the system tell me that?
The system tells you. Squuad gives you the turnover report: which products really move and which have been sitting on the shelf for months, taking up space and tying up money. With that, you buy with judgment instead of out of habit, and you stop having cash frozen in merchandise that doesn't sell. It's one of the reports that pays for itself fastest. Send us a message and we'll show you.
I do in-home installations and I'm always writing appointments in a notebook. My schedules overlap and I end up letting customers down. Is there a way to organize my calendar?
There is, and it's going to change your week. Squuad has a calendar with online booking: your own customers go in and take an available slot, without calling you and without you having to write anything down. The system doesn't allow double bookings, so no more showing up at two places at once or letting someone down. You see your whole day from your phone and head out to work knowing exactly what you have. Talk to us and we'll configure it for you.
I'm a doctor and I want my patients to book appointments online without calling my secretary. Do you have something for that?
We have something built for exactly that, and it's one of the best things Squuad offers. It's an appointment booking system designed for medical practices. Your patients go in from their phone, see your real available hours and book on their own, at any time, without calling or waiting for the secretary to pick up. You set your appointment blocks, the length of each visit and your days off, and the system sticks to that without mistakes. The patient gets a confirmation and a reminder, which is what cuts down on missed appointments. And you see your full schedule for the day from your phone. Book your free consultation and we'll study your case.
I live abroad and I want to keep my whole Venezuelan business under control from my phone, seeing it in real time. Is that possible?
It is, and it's one of the reasons many Venezuelans abroad work with us. With Squuad you see your business in Venezuela from your phone, wherever you are: what sold today, what's in inventory, what's been collected and what's pending, in real time. You stop depending on someone messaging you to tell you how things are going. And we handle the legal and accounting side here, with a power of attorney if needed. Send us a message and we'll show you how it looks.
I want to build my website with my property listings and let people book viewings online. Do you do that?
We do it with Squuad. We set up your website with your property catalog, including photos and details, and with online scheduling so prospects book their own viewings based on your real availability. No more back-and-forth messages to find a time, and every viewing is logged. Your website stops being a business card and starts working for you. Book an advisory session and we'll set it up for you.
I deal with tips, delivery and several payment methods, and I don't know how much I really make. Can you sort that out for me?
We'll sort it out, and it's the classic pain point in your line of work. Between cash in the register, delivery orders, what each payment method brings in and the tips, by the end of the day nobody knows what was really made. With Squuad you run your point of sale, all payment methods are reconciled and you get the real report for the day and the month. That's where you see what's making you money and what's eating into it. Book your free consultation and let's dig into your case.
I want online orders and table reservations from my website. Do you do that?
We do. Squuad sets up your website with online orders and table reservations, connected to your operation. The customer orders or books from their phone and it comes straight to you, with no middleman taking a commission on every dish. And those orders come out with their invoice and are recorded in your accounts. Your website stops being decoration and starts selling for you. Ask for your free appointment and we'll talk it through calmly.
I handle a lot of perishable inventory and losses. How do I keep that under control?
It can be controlled, and with perishables it's the difference between making money and losing it. With Squuad you track your inventory with expiration control and a shrinkage log, so you spot what's about to expire in time to move it. You also know how much you're really losing each month. Shrinkage that isn't measured becomes an invisible hole in your profits. Once you see it, you can go after it. Book your free consultation and we'll advise you.
I want my patients to book appointments online and get a reminder. Do you have a system for that?
We have the system, and it's designed for practices like yours. Your patients book online from their phone, seeing your real hours, and they get a confirmation and an automatic reminder before the appointment, which is what cuts down on no-shows. You set your blocks, the length of each visit and your days off, and you see your full schedule from your phone. Your secretary stops living on the phone. Reserve your free appointment and we'll take it from there.
I want my clients to book appointments by the hour with each stylist. Do you have a scheduling system?
We have the calendar, and it's built for exactly that. Each stylist has their own calendar and hours, and the client books online with the person they want, at a time that's open, with no double bookings. You also get reports by chair and by stylist, so you know who produces how much, how each one is doing and which services are most requested. You stop running the salon from memory. Book a free consultation and we'll give you our advice.
I handle a lot of inventory and several cash registers. How do I keep track of sales and petty theft?
Squuad keeps it under control for you. You run your point of sale with cash counts by register and by shift, so you know what each one sold and who was in charge. And you track inventory with its ins and outs to spot shortages that don't add up. Petty theft feeds on the fact that nobody measures; once the numbers show up, it stops on its own. You can also give each user different permissions. Book your free consultation and we'll review it together.
I want to open more branches. Will you structure it for me?
We structure both sides for you. On the legal and corporate side, we look at the best way to open each branch, whether under the same company or as its own entity. Then we handle the registrations, licenses and permits each municipality requires, because they don't all ask for the same thing. And on the operational side, we set you up with Squuad unified so you can run all your stores from a single dashboard from day one. Growing without structure is what breaks good businesses. Book your free appointment and let's keep the conversation going.
We handle it with this procedure: Municipal branch opening
I handle thousands of products and codes. How do I keep track of inventory?
Squuad is built for that volume. You manage thousands of items with their barcodes, organized by category, with stock control and ins and outs. You scan with the reader, invoice from the same system and know in seconds what you have and where. When your inventory is that big, keeping it by hand isn't hard: it's impossible. Book your free consultation and let us advise you.
I sell a lot on Instagram besides the store. How do I tie it all together and invoice?
It all comes together, and it's exactly what you need. With Squuad your physical store and your social media sales run on the same inventory and the same invoicing: wherever you sell, it comes out of the same stock and gets its invoice. No more selling something on Instagram that was already sold in the store. And we get you invoicing compliantly so you can sell to anyone who asks you for an invoice. Tell us about your case and we'll unify it for you.
I want to keep my case files and clients organized and get paid on time. Do you have a system for that?
Squuad organizes all of that for you. You keep your client portfolio and their case files in order, schedule your appointments, invoice your fees and track your accounts receivable, knowing who owes you, how much and since when. Getting paid on time is half the business in a professional firm, and when you get paid late, it's almost always because of disorganization, not a lack of clients. Book your free consultation and we'll review it together.
I deal with enrollments, monthly fees and late payers. Do you have a system for that?
Squuad handles that. You keep track of enrollments, generate monthly fee charges and stay on top of late payments, seeing instantly who's current and who isn't, without checking lists by hand. You can issue receipts and follow up on collections from the same system. In a monthly-fee business, late payments you don't catch in time become uncollectible. Write to us today and we'll set it up for you.
I want to keep track of trips, billing and maintenance for my fleet. Do you have a system?
Squuad keeps it under control for you. You manage your trips and services, their billing and each unit's maintenance in one place, knowing what each vehicle earns and what it costs you. You invoice from the same system. With a fleet, if you don't track numbers per unit, you don't know which truck keeps you afloat and which one is eating you alive. Book your advisory session and we'll get it running.
I want my guests to book online and pay easily. Do you have a system?
We have the complete system. Squuad sets up your website with online room bookings, showing real availability so you never get double-booked, and with payments built in so guests can book and pay easily. Everything goes straight into your operation, and the invoice comes out with it. You stop depending only on platforms that take their cut of every night. Book your free consultation and we'll study your case.
I want to take payments for bookings and keep track of packages. Do you have a system?
Squuad does that. You manage your bookings and packages with their availability, collect payments from the same system and keep track of what's paid in full, what's partially paid and what's still owed for each client. No more chasing who left a deposit and who didn't. And all that information feeds your accounting, which we keep up to date for you. Request your free consultation and we'll see how we can help.
I need to register my products and handle labeling and barcodes to sell in retail chains. Can you help me?
We'll help you all the way, and there are several steps. On the legal side, we handle your product health registration, which is what clears you to sell it. We also check that your labeling meets the requirements, because a badly done label gets your product sent back. And on the technical side, Squuad takes care of your barcodes, linked to your inventory, which is what the chain needs to get you into its system. Book an appointment at no cost and we'll get the conversation started.
We handle it with this procedure: Product health registration
I want a real online store with payments and a catalog. Can you set it up for me?
We'll set it up for real, not just a shop window. With Squuad you get your online store, with your catalog connected to your actual inventory. The customer buys and pays without leaving the page, and the invoice comes out of that same sale. That's very different from a pretty website where the customer writes in and you answer by hand. And while we're at it, we get you compliant to issue invoices. Request your free consultation and we'll see how we can help.
I take several payment methods and I don't know how much I'm making. Can you get me organized?
We'll get you organized. With Squuad, every payment is recorded by method and the system reconciles it, so when you close the day and the month, you have the real number, not an estimate. And the reports show what you actually keep after everything. Lots of people work incredibly hard and don't know if they're making money; that's the mess we clear up. Book your free consultation, no strings attached, and we'll guide you.
I started small, but I want to grow and be compliant. Will you stay with me as I grow?
We'll be with you every step of the way, and that's how we like to work. We start with what you need today, without making you set up a structure you don't need yet or spend more than you should. And as your business grows, we keep adding: the permits that come your way, the legal structure that suits you later on, and the Squuad tools you need along the way. We have procedures from $1, so size is never an excuse. Book your advisory session and we'll map out your path in stages.
I want my clients to book classes online. Do you have a system?
We do. With Squuad, your clients book their classes online from their phone, seeing the real spots available for each time slot, and they get a confirmation. You control the capacity of each class, track who attended and manage monthly fees from the same system. No more sign-up lists over text messages and no more spots sold twice. Ask for a free appointment and we'll talk it through.
I'm a lawyer or accountant, and I want to partner with you to offer more services to my clients. How does it work?
It works as a partnership, and it's one of the doors we're most interested in opening. The idea is simple. You keep your clients and your firm, but you lean on our structure to offer them everything you can't provide on your own today, from agency procedures to accounting or technology. That way you stop saying no and stop losing work that used to go to someone else. We discuss the terms and how we work together in private, face to face, because each partnership is tailored to the professional. Write to us and let's talk.
What kinds of profiles are you looking for?
We're looking for a wide range of profiles, and there's probably a place for you. Lawyers and accountants, for the professional work. Customer service people, who are the heart of this firm. Developers and technical profiles for Squuad. And salespeople and representatives who want to bring Abogado Comercial to their city. We also work with gestores (people who handle filings in person at government offices), translators and students in training. Send us your resume through the form and we'll contact you to talk about your specific situation.
What is Squuad, in a few words?
Squuad is an ecosystem for running your whole business: selling, getting paid, invoicing, tracking expenses, inventory, reconciliations and tax returns, all connected. These aren't loose pieces: your point of sale, your website, your payments and your accounting talk to each other. It's part of the same group as Abogado Comercial. The consultation is free: tell us about your business and we'll show you what it would look like.
How much does Squuad cost?
Squuad starts at $35 a month, and the plan grows with what your business needs. A corner store doesn't pay the same as a company with hundreds of salespeople on the street, and that's how it should be. In the free consultation we listen to you and tell you clearly which plan fits you, before you decide.
I have a restaurant and the delivery apps charge me a commission on every dish. Is Squuad useful for me?
Yes, very much so. With Squuad you set up your own delivery system, at no extra cost and with no commission per dish. You also get a digital menu with a QR code on the table, and orders go straight to the kitchen, connected to your register and your inventory. What you sell is yours, all of it. Start with your free consultation and we'll show you.
If I use Squuad, can my Abogado Comercial accountant see my numbers?
Yes, and that's the big advantage. If you enter your sales, purchases and expenses in Squuad, our accounting team works with your same-day information, without waiting for you to send paperwork. That's why your tax returns come out much faster and with fewer errors. You run your business and we take care of the rest. The consultation is free.
I already use another business management system. Do I have to ditch it to use Squuad?
Not necessarily. First we review what you already have. If it works for you, we look for a way to connect it. If it's holding you back, we propose moving you to Squuad, with a plan so you don't lose information or halt your operations. The decision is yours, and we lay it out for you with numbers. Ask for your free consultation and we'll review it together.
Can Squuad help me serve my customers on WhatsApp without someone glued to the phone all day?
Yes. Squuad has contact systems: your customers message you on WhatsApp or your social media, they can order, reserve or book, and everything stays organized and connected to your business. The usual questions answer themselves, and your team focuses on what truly needs a person. The consultation is free: tell us how customers reach you today.
What is the Digital Notice Board?
It's a label with a QR code that you put up at your place of business so any customer or inspector can check, from their phone, that your business is in good standing. It builds trust with whoever walks in and saves you explanations. It's an Abogado Comercial product that runs on Squuad technology. Ask for your free consultation and we'll tell you how to get it.
I charge a customer and the payment comes from several people or through several payment methods. Does Squuad allow that?
Yes. Squuad has split payment: a single amount can be divided across several payment methods, or among several people, and it's all recorded as one charge. It works with domestic and international methods. It's ideal for groups, companies that share expenses, or customers who pay part in foreign currency and part in bolívares. The consultation is free.
Who teaches me to use Squuad, and who answers if something goes wrong?
We do. When you start, we help you with setup and with training your team, patiently and in terms you understand. And afterward, there are still people on the Squuad team for your questions. You can also use your advisory hour with the technology advisor on duty, just like with the lawyer or the accountant. Start with your free consultation.